Why Choose Us as Your IT Service Provider?

At CarefreeIT, we believe that IT should be carefree.

We provide custom information technology (IT) support to businesses around Southwestern Ontario. Unlimited labour is included in our plans (an approach the industry calls "managed services"), so the incentive is there for us to proactively manage your systems and to resolve issues properly the first time.

We've moved beyond the traditional role of an IT service provider and have evolved into strategic partnerships with our clients. We learn and understand their business goals and ensure their IT is aligned with those goals. Our dedicated team is committed to building true relationships by being responsive and attentive when problems arise. For our partners, IT is not a cost centre – it's a key to success.

IT is expensive, however, and has inherent risks. By applying our set of best practices, we are uniquely positioned to ensure our partners maximize the return on their IT investment while minimizing the built-in risk. That's the "carefree" difference!

Our qualifications, certifications and awards include:

  • Winners of the 2016 Consumer Choice Award for "Computer Managed Services" in Kitchener-Waterloo.
  • Named the #1 managed services provider for small businesses in Canada in 2015: http://www.exchangemagazine.com/morningpost/2015/week14/Wednesday/15040804.htm
  • Certified in Information Technology Business Analysis, ITIL, CompTIA A+, CompTIA and Network+.
  • Authorized resellers of most brand name tier-1 hardware and software.
  • Numerous Microsoft acknowledgements, including:
    • Silver Small and Midmarket Cloud Solutions competency
    • Small Business Specialist
    • Server Infrastructure
    • Presales Technical Specialist (Devices and Deployment)
    • Licencing Solutions Specialist Lite

To see our service standards, please click here.