By: John Balch
Effective immediately, Poonam Kaur has been promoted to the new position of Manager, Technical Services at CarefreeIT.
In this new role, Poonam will take on direct responsibility for the delivery of all technical services and support to our clients. Specifically, these new responsibilities include:
- Scheduling all technical resources
- Direct management of technical resources
- Development, implementation, and management of technical customer service standards and processes
Additionally, she will play a key role in the determination of technical standards and in future technology strategic directions.
Poonam has been with CarefreeIT Ltd since July, 2011.